Shipping policy

At CasaHives, we are committed to delivering your orders safely and on time.

Order Processing

  • All orders are processed within 1-3 business days after order confirmation and payment verification.
  • Orders are not processed, shipped, or delivered on Sundays or public holidays.
  • During peak seasons, sales, or unforeseen circumstances, processing times may be slightly longer.

Shipping Time

Estimated delivery times are as follows:

  • Metro Cities: 3-7 business days
  • Other Cities & Towns: 5-10 business days
  • Remote Locations: 7-12 business days

Please note that delivery timelines are estimates and may vary depending on your location, courier availability, weather conditions, or other external factors.

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
  • We may offer free shipping on selected products, categories, or promotional offers.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking details. You can use the tracking information to monitor the status of your shipment.

Delivery Address

Customers are responsible for providing accurate and complete shipping information. CasaHives will not be responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Damaged or Missing Packages

If your package arrives damaged or if any item is missing, please contact us within 48 hours of delivery by emailing admin@casahives.com with your order number and clear photos of the package and products.

Delayed Deliveries

While we strive to deliver all orders within the estimated timeframes, delays may occur due to factors beyond our control, including:

  • Natural disasters or severe weather conditions
  • Public holidays or regional restrictions
  • Courier service disruptions
  • High order volumes during sales and festive seasons

Contact Us

For any questions regarding shipping or delivery, please contact us:

CasaHives
📧 Email: admin@casahives.com
📍 Address: Near Bus Stand, Dacher, Karnal, Haryana – 132024, India
🌐 Website: www.casahives.com

Effective Date: 10 July 2026